For Security Operators

One Platform. Your Entire Security Operation Connected.

Shield Spire Ops brings workforce, field operations, compliance, clients, and back office together for security companies and in-house security teams.
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The problem

Disconnected tools create blind spots

  • Schedules in one tool

    Shift changes do not reach the field in time.

  • Reports in another

    Incidents and DARs live apart from the shifts that produced them.

  • Compliance on spreadsheets

    Expiring licences are discovered after deployment.

  • Payroll rebuilt by hand

    Hours are re-keyed from timesheets.

Connected workflows

Three connected operational journeys

Workforce-to-Deployment

  1. Step 1

    Employee record

    Roles, availability, and contact details in one workforce record.

  2. Step 2

    Readiness check

    Your configured credential and training requirements are checked against the record.

  3. Step 3

    Scheduling

    Shifts and open shifts assigned to the right site.

  4. Step 4

    Dispatch

    Assignments sent with acknowledgement tracking.

  5. Step 5

    Clock-in

    Geofenced GPS clock-in at the site.

Requirements are configured by your organization. The platform tracks recorded credentials and expiry dates; it does not independently verify government licences or guarantee regulatory compliance.

Field Accountability

  1. Step 1

    Guard tour

    Checkpoint tours with missed-checkpoint alerts.

  2. Step 2

    Daily Activity Report

    Shift activity recorded against the assignment.

  3. Step 3

    Incident report

    Structured reports with evidence capture.

  4. Step 4

    Supervisor review

    Supervisors review the same field records.

  5. Step 5

    Client visibility

    Clients see reports and service activity for their sites.

Business Operations

  1. Step 1

    Smart CRI

    Client organizations, contacts, and relationship history in Organization 360.

  2. Step 2

    Opportunities

    Potential work tracked against the client relationship.

  3. Step 3

    Quotes

    Proposed services recorded with the opportunity.

  4. Step 4

    Contracts

    Agreed services tied to sites and billing context.

  5. Step 5

    Operational delivery

    Scheduled shifts and field records at contracted sites.

  6. Step 6

    Invoicing and payroll preparation

    Prepared from verified time records. It does not replace your payroll provider.

Records connect across these stages. Not every transition is automated; your team reviews and advances each step.

Before deployment

Compliance checks happen before the officer arrives

Credential and training requirements are tracked on the same workforce record used for scheduling.

Deployment readiness

  • Licence and credential status
  • Required training completion
  • Assignment to the right site

Full inventory

Capabilities by area

Availability of individual features depends on your plan.
Workforce and Scheduling
  • Employee records, roles and availability
  • Schedules, open shifts and dispatch with acknowledgement tracking
  • Geofenced GPS clock-in and clock-out
Field Operations
  • Checkpoint guard tours with missed-checkpoint alerts
  • Daily Activity Reports
  • Structured incident reports with evidence capture
Compliance and Training
  • Licence, credential and training tracking with expiry visibility
  • Shield Spire Academy modules and quizzes
  • Completion requirements before deployment
Recruiting and Onboarding
  • Publish opportunities and review applicants
  • Onboard new hires into the workforce record
Client Visibility
  • Client Portal with reports and service activity for their sites
Financial and Administrative
  • Invoice preparation from verified time records
  • Payroll preparation. It does not replace your payroll provider.
Intelligence and Automation
  • Shield AI assistance with human review
  • Relationship intelligence through Smart CRI
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